Pepper Animation
Animation, VFX, and film school. Course enquiries and admissions.
Site chat
Chat that can see the business, not only the brochure.
We put AI chat on the client’s site and connect it to the backend. Visitors can ask about a course, a lead, an order, or an account. The answer comes from their records, and the conversation can create or update a lead in ViaCRM.
A visitor gets a useful answer, and the team gets a lead or a support note instead of a dead chat transcript.
What we built
- Chat on the homepage, tied to the client’s own content and records.
- Lead capture that writes into ViaCRM, not into a separate inbox.
- Account and order questions for customers who are already in the system.
- A handoff when the question needs a person.
How it runs
- 01A visitor opens chat on the site.
- 02The chat reads the allowed records: courses, hours, an order, an account.
- 03It answers, or it creates a lead with the question attached.
- 04Staff see the conversation on the record, not in a separate tool.
Where it is in use
Clients on this system.
Coding Bytes
Coding institute in Delhi. Courses, leads, and student follow-up.
Vialynx
The parent company site. Software, cloud, and AI.