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Engage / AI chat, leads & ongoing visibility

Turn questions
into conversations.

Give visitors an AI assistant, capture their enquiries in your CRM and help your team follow up. Keep building visibility with ongoing SEO across your website and Google Business Profile, while we handle the updates.

Enquire about Engage →Book a call →See the customer journey ↓See what’s included ↓

For local businesses that want a consistent online presence and practical monthly help with search visibility.

See the customer journey

From first question
to a personal follow-up.

Ask the right questions before the handoff. With your services and coverage configured, the assistant can check the ZIP code, gather job details and give your team a useful starting point.

Illustrative example · Fictional business, customer and rep · Sample contact details

01

AI asks the right questions.

On your website

Website assistant AI chat
Sarah

Do you clean sectional sofas, and are you available Saturday?

Website assistant

Yes, we clean sectionals. What ZIP code is the property in?

Sarah

08902.

Website assistant

08902 is in our service area. How many seats, and any stains? Please share your name, phone and email so our team can check Saturday availability.

Sarah

Five seats, with a coffee stain. I’m Sarah Morgan.
(732) 555-0147
[email protected]

Service-area match · Job details captured

Qualify before the handoff. Check coverage against the business’s supplied ZIP-code list and collect the details needed to respond.

AI chat + CRM · Engage & Grow →
02

A lead your rep can use.

In your CRM

Enquiry inbox Sample lead
Sarah MorganSectional sofa cleaning
In area
Phone
(732) 555-0147
ZIP code
08902 ✓ Service area matched
Job details
5-seat sectional · Coffee stain
Preferred day
Saturday · Availability to confirm
Source
Website chat
Assigned rep
Maya Patel
Service coordinator
Lead status
New enquiry · Ready for review
Useful next step

Maya: request a sofa photo, prepare the estimate and confirm Saturday availability.

Know who needs what—and who owns it. Contact details, service-area match, job requirements and an assigned rep are visible together.

Connected enquiry inbox · Engage & Grow →
03

A personal reply, ready.

Prepared for your team

AI-assisted message Draft example
A reply that answers the enquiry
Hi Sarah, I’m Maya, your service coordinator. We cover 08902 and can help with your five-seat sectional and coffee stain. Could you send a photo? I’ll use it to prepare your estimate and check the Saturday availability you asked about.
If Sarah has not replied
Hi Sarah, Maya here. Are you still looking to have your five-seat sectional cleaned on Saturday? When you have a moment, send a photo of the sofa and coffee stain so I can finish your estimate and check availability.
Uses the enquiry’s context

Sarah’s name · 08902 coverage · Five seats · Coffee stain · Saturday request · Assigned rep

Maya reviews, edits and sends.

Move the enquiry forward. The draft uses Sarah’s answers, introduces her rep and asks only for the missing photo.

Prepared message drafts · Grow →
What if the ZIP code is outside the service area?

The assistant explains that the ZIP code is outside the business’s listed coverage and offers a team review if the visitor wants one. If coverage is missing or unclear, it asks the team to confirm. It does not promise service or a booking.

For this fictional example, sectional cleaning and ZIP code 08902 are in the business’s approved information. Your services, coverage and qualification questions are configured during setup. The rep assignment shown is an example CRM record; assignment rules are agreed during setup.

04 / Your team takes it forward

Send the reply.
Keep the next step visible.

Maya reviews the enquiry and draft, sends the message through the agreed channel, and updates Sarah’s status and notes. Once the photo arrives, Maya confirms the estimate and appointment with Sarah.

One possible path
  1. 1In-area enquiry
  2. 2Maya replies
  3. 3Awaiting photo
  4. 4Booked

The CRM keeps the record. Your team keeps the relationship.

Engage connects the enquiry and conversation. Want prepared reply and follow-up drafts too? Grow includes up to 10 combined review-response or customer-follow-up drafts per month. Drafts are reviewed and sent by your team.

Talk through my customer journey →
A second customer journey

From an available time
to a confirmed appointment.

Connect the conversation to your scheduling system. Let customers choose a time, then give the assigned rep the appointment details and a useful follow-up draft.

Interactive illustration · Fictional people and sample slots · No real booking is made

01

Check. Choose. Book.

Inside the conversation

Website assistant Booking example
Sarah

Can I book a call about my sectional cleaning estimate?

Website assistant

I can check Maya’s calendar for a 15-minute estimate call. Choose a day to see the available times.

Sample calendar availability

Eastern Time (America/New_York)

Selected: Saturday, November 14 · 11:00 AM ET

Make the next step easy. A connected scheduler supplies current availability. The assistant helps Sarah choose a suitable appointment.

02

A confirmed appointment.

Saved to the calendar and lead

Appointment record Sample CRM
Select a time, then confirm

The appointment appears here after the sample confirmation.

Customer
Sarah Morgan
[email protected]
Appointment
Cleaning estimate call · 15 minutes
Date & time
Saturday, November 14 · 11:00 AM ET
Selected, not yet booked
Assigned rep
Maya Patel
Service coordinator
Lead context
08902 · Five-seat sectional · Coffee stain
Reference
Created after confirmation
Confirmation that means something

In a connected setup, the scheduler rechecks the slot and confirms only after saving the appointment. If the slot is taken, Sarah chooses another time.

Keep everyone on the same page. The appointment, customer details and assigned rep stay connected to the enquiry.

03

A personal introduction.

From the assigned rep

Maya’s follow-up Draft example
After the booking is confirmed

Sarah knows who
she’ll be speaking with.

Confirm a sample appointment to see a personalized message with her selected day, time and job details.

Start the relationship before the call. Introduce the rep, confirm the time and explain what Sarah can send beforehand.

Availability checkedSarah choosesScheduler confirmsMaya follows up
What makes this work with a real calendar?

The assistant needs an authorized connection to the scheduling system, configured appointment types, working hours, time zones and rep-assignment rules. Availability comes from that system; the assistant does not invent open times. A booking is confirmed only when the scheduling system successfully saves it.

This page uses fixed sample dates and slots to explain the experience. It does not check a live calendar or reserve appointments. Calendar integration and assignment are scoped during setup. The follow-up shown is a draft for the assigned rep to review and send; automatic outbound messaging requires a separately agreed setup.

A booking flow shaped around your business. We confirm calendar compatibility, scheduling rules and the connection scope before starting. This illustration does not add calendar integration or automatic messaging to the published monthly allowances.

Discuss a booking flow for my business →
Your scope, in detail

What your plan includes.

Your monthly delivery

2 articles · 4 Google posts · 10 small website edits · 1 profile-update batch · up to 4 supplied photos · 3 review-reply drafts · monthly reporting.

INCLUDED

Website care & ongoing SEO

Maintain the foundations that help people find and use your website.

  • Everything in Care: Cloudflare hosting, SSL, monitoring, backups, form checks and connected analytics.
  • Monthly review of website search performance and existing content, using available Search Console and GA4 data.
  • Implement 1 small proactive improvement within your 10-edit allowance: for example, a page title, internal link, FAQ or clearer enquiry button.
  • Useful content and sound page structure support visibility over time. Search rankings, traffic and enquiries are not guaranteed.
INCLUDED

2 useful articles each month

Answer the questions customers ask before they enquire.

  • 2 website articles/month, up to 700 words each, based on your approved business facts and customer questions.
  • Topic selection, AI-assisted drafting, human factual review, formatting, page titles, descriptions and relevant internal links.
  • One consolidated revision round per monthly content batch; publication after your approval.
  • You may swap an article for a comparable refresh of existing website content, agreed before work starts.
  • Original research, custom photography, specialist advice and new page designs are outside the content allowance.
INCLUDED

10 small website edits

Send changes in plain English. We prepare, check and publish them.

  • 10 small edits/month total, including the proactive improvement above. Each is a straightforward change normally taking up to 10 minutes.
  • Examples: replace supplied text or photos, change prices or opening hours, fix a link or adjust an existing call to action.
  • Complete materials and approval are required. Requests are handled in sequence; we confirm timing when scoped.
  • Unused edits do not roll over. New pages, redesigned sections, custom features and extensive technical work are quoted separately.
INCLUDED

Google profile setup & maintenance

Keep the details that local customers rely on accurate.

  • Initial review of categories, description, services, hours, contact details and website link, with agreed basic corrections.
  • 1 batch of business-information updates/month: supplied changes to hours, contact details, service descriptions or supported booking links.
  • Upload up to 4 client-supplied business photos/month, with basic resizing where needed.
  • We manage approved changes directly in Google with manager access. Available fields depend on your business type and Google’s review.
  • One existing, verified, eligible profile/location. You retain ownership; verification disputes, suspensions and duplicate-listing cleanup are separate.
INCLUDED

4 Google posts & review support

Give people timely reasons to learn more about your business.

  • 4 Google Business Profile posts/month, adapted from approved articles, service information, offers or business updates.
  • Prepare, review and publish posts after approval, using supplied photos or a simple reusable graphic template where appropriate.
  • Up to 3 personalized Google review-response drafts/month. We can post your approved review replies with manager access.
  • Initial Google review link and a reusable customer review-request message. Your team sends requests; no incentives or selective positive-review requests.
  • Posts help explain your services and offers; posting frequency alone is not a promise of higher rankings.
INCLUDED

AI chat & organized enquiries

Help visitors get answers and take the next step.

  • One website chatbot with a proposed allowance of 500 AI replies/month. One AI response counts as one reply; visitor messages do not count. Usage allowance is subject to cost validation before activation.
  • Answers use approved business information; visitors can leave contact details and enquiries for your team.
  • Monthly answer and lead-handoff checks, plus one supplied knowledge update batch.
  • One ViaCRM user, one brand and one standard enquiry pipeline, with lead status, notes and follow-up tools.
  • Your team handles customer conversations and sends follow-up messages. Phone agents, custom integrations and extra CRM users are separate. No automatic overage charges.
INCLUDED

One report across both places

See what happened and what we recommend next.

  • Monthly summary of website traffic, available search performance, recorded website enquiries and Google profile interactions.
  • Profile figures may include website clicks, call-button clicks and direction requests where available. Call clicks are not confirmed calls or sales.
  • 3 prioritized next actions. Small implementation tasks use your included website or profile allowances.
  • Google manager access, analytics access and verified tracking are required. Missing data is clearly identified.

Does Engage sound right for you?

Tell us about your business. We’ll confirm the scope and help you get started.

Enquire about Engage →
Plan setup & pricing

Monthly service covers one business, one website and one location. Website development is a separate one-time service, from $399. Existing sites need a compatibility review. Prices are in USD; applicable taxes and any extra work are confirmed before starting. Explore website builds →

Outside this plan

New website builds, extra locations, advertising spend, backlink campaigns, custom applications, extensive technical SEO, profile reinstatement or verification disputes, custom photography and staffed customer follow-up.

Domain registration, business email and third-party paid services are separate unless explicitly included in the quote. Extra work is quoted before starting.

How we work together

A clear start. A clear next step.

01 / Connect

Confirm the website scope, account access, enquiry destination and approved business facts. We configure the routes included in your package and verify them with agreed tests.

02 / Review

You supply current facts and assets, request changes and approve prepared work. Delayed inputs or approvals shift the delivery schedule; we do not publish unchecked work to fill a quota.

03 / Improve

We report what was delivered and recommend next steps using available evidence. Recommendations beyond your allowance are separate proposals.

Your domain remains in your name; website source and content handover are included. Hosted CRM/chat software is separate. Cancellation notice, export formats, hosting transition and any transfer assistance are confirmed in writing before purchase.

Questions about Engage

Know what you’re choosing.

Is ongoing SEO included?

Yes. Engage includes ongoing website content and basic on-page improvements, plus Google Business Profile maintenance and posts. This supports search visibility and a useful customer experience over time; no particular rank, traffic level or lead volume is promised.

Will you publish on Google for me?

Yes, after approval and once manager access to your verified profile is established. We can work directly in Google; this service does not depend on an automated CRM publishing connection. Google controls approval and visibility of submitted changes.

Does the monthly price include the website build?

Website development is separate, from $399. Standard initial chatbot and CRM configuration is included with a new Agenticures build; existing sites need a compatibility review.

What counts as a website edit?

One straightforward change to an existing page, normally up to 10 minutes: supplied text, photos, prices, hours or links. Article publication and the separate Google deliverables do not use your 10 website edits.

Do you guarantee traffic, leads or bookings?

No. We commit to the agreed work, measurement and review process. Visitor demand, competition and your team’s response also affect results. Form and chat delivery are tested; they cannot guarantee every visitor becomes a customer.

What do you need from us?

A point of contact, accurate services/prices/hours, permission to use supplied images, timely approvals and access invitations for the agreed website and Google accounts. Please do not email passwords or customer-sensitive documents.

Let’s talk about your business

Let’s talk about Engage.

Tell us about your website, your business and what you want to improve. We’ll help you choose the right scope and confirm the build and monthly costs.

Message us on WhatsApp →Ask about pricing, your website or the right plan.Call the team+1 (848) 326-4522Prefer email?[email protected]

What happens next?

  1. Share your current website, or tell us you’re starting from scratch.
  2. We review your needs and follow up using the contact details you provide.
  3. You receive a clear scope before deciding to start. An enquiry is not a subscription.
Choose how to get in touch

A quick enquiry.
Or a time to talk.

Fill out the form and we’ll follow up, or choose a call time in our calendar.

Your name and phone number are required. Add an email or a short message if you’d like.

Interested in Engage plan? Mention it in your message, along with your website link and a convenient time to contact you.

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Send an enquiry for a personal response, or reserve a time to talk with our team.

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